This Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information that the ANTEL website, located under domain name, can receive about the User while using the site.


1.1. The following terms are used in this Privacy Policy:

1.1.1. “Website administration” means employees authorized to manage the website, acting on behalf of ANTEL, who organize and (or) process personal data, and also determine the purposes of processing personal data, composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. “Personal information” means any information relating directly or indirectly to a specific or identifiable natural person (personal data subject).

1.1.3. “Personal data processing” means any action (operation) or cumulative actions (operations) performed using automation tools or without the use of such means with personal data, including acquisition, recording, systematization, accumulation, storage, clarification (updating, changing), retrieval, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Personal data confidentiality” is a mandatory requirement for the Operator or other person who has access to personal data to prevent their distribution without the consent of the personal data subject or without legitimate grounds.

1.1.5. “Website user (hereinafter referred to as the User)” is a person who has access to the Website via the Internet and uses the Website.

1.1.6. “Cookies” is a small piece of data sent by the web server and stored on the User's computer that the web client or web browser sends to the web server each time in the HTTP request when you try to open the page of the corresponding website.
1.1.7. “IP address” is the unique numerical address of a device in a computer network that uses Internet Protocol (IP) for communication.


2.1. The use of the website by the User implies acceptance of this Privacy Policy and the terms of processing the User's personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site.
2.З. This Privacy Policy applies only to the ANTEL website. The website administration does not control and is not responsible for third-party websites that the User may visit through links available on the website.

2.4. The website administration does not verify the accuracy of the personal data provided by the User on the website.

3.1. This Privacy Policy establishes the obligations of the website administration regarding the non-disclosure and protection of the confidentiality of personal data provided by the User.
3.2. Personal data allowed for processing under this Privacy Policy are provided by the User by filling out the forms on the website and includes the following information:
Users last name, first name, and patronymic;
User’s Email address (e-mail);
User's phone No.

3.З. The website protects the Data that is automatically transmitted when visiting pages:

IP address;
cookies information;
browser information;
access time;
page address;
referrer (previous page address).
3.3.1. Disabling cookies may result in the inability to access parts of the website that require authorization

3.3.2. The website administration collects statistics about visits using Yandex.Metrica and Google Analytics services. This information is used to identify and solve technical problems, improve the quality of the services provided by the website, and analyze the availability and demand for website resources.
3.4. Any other personal data not specified above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and non-disclosure, except as provided in pp. 5.2. and 5.3. hereof.


4.1. The website administration may use the User’s personal data for the following purposes:

4.1.1. Establishing feedback with the User, including sending notifications, requests related to the use of the website, provision of services, processing requests and applications from the User.
4.1.2. Determining the User's location to ensure security and prevent fraud.

4.1.3. Confirming the accuracy and completeness of the personal data provided by the User.


5.1. User's personal data is processed without a time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the website administration may transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, website technical support service, Department of Health, solely for the purpose of processing a User’s request received on the ANTEL website.
5.3. The User’s personal data can be transferred to the competent public authority of the Russian Federation only on the grounds and in the order provided by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the website administration informs the User about the loss or disclosure of the personal data.
5.5. The website administration takes the necessary organizational and technical measures to protect the User’s personal data against unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.

5.6. The website administration, jointly with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.


6.1. The User shall:

1.1.6. Provide information about personal data necessary for using the website.
6.2. The website administration shall:

6.2.1. Use the information received solely for the purposes specified in p. 4 hereof.

6.2.2. Ensure the confidentiality of the provided information and not disclose it without the prior written permission of the User, as well as not sell, exchange, publish, or disclose the User's personal data in any other possible way, except as provided in pp. 5.2. and 5.3. hereof.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the usual procedure used to protect such information in the existing business turnover.

6.2.4. Block personal data related to the relevant User from the moment of the User's request or the request of their legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or unlawful actions.


7.1. The website administration that has not fulfilled its obligations shall be liable for losses incurred by the User due to the unlawful use of personal data, in accordance with the legislation of the Russian Federation, except as provided in pp. 5.2., 5.3. and 7.2. hereof.

7.2. In case of loss or disclosure of Confidential Information, the website administration shall not be liable if such confidential information:
7.2.1. Became publicly available before its loss or disclosure.

7.2.2. Was received from a third party before it was obtained by the website administration.

7.2.3. Was disclosed with the User's consent.


8.1. Before filing a claim in court on disputes arising from the relationship between the website User and the website administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim shall notify the claimant in writing of the results of the claim consideration within 30 calendar days from the date of receiving the claim.
8.3. If no agreement is reached, the dispute shall be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation shall apply to this Privacy Policy and the relationship between the User and the website administration.


9.1. The Website administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into effect from the moment it is posted on the Website, unless otherwise provided by the new version of the Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be submitted by email to

9.4. The current Privacy Policy is posted on the page at

October, 2023